Dear guests, following the UK guidelines, guests travelling from abroad are required to fill a Passenger Locator Form prior to arrival and take a lateral flow test or PCR within 48 hours of arrival in the UK if you are fully vaccinated. Please see the guidelines here if you are not vaccinated.
To make your journey as easy as possible, guests can order lateral flow tests through our partner HALO so that they are here for when you arrive.
Guests required to do a pre-departure PCR test can book through HALO and must arrange next day courier collection which can be booked on the HALO app or calling Halo's customer service on 0330 390 4586. Results within 24h after reception at the lab.
Travellers can also take their test at the HALO desk at Sofitel Heathrow Terminal 5 and get the result in 4 hours by utilising the express service.
